Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Kirkbymoorside
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal data and your right to privacy. This policy explains how Pharmacy Weight Loss Kirkbymoorside collects, uses, and protects your information in accordance with UK GDPR and applicable data protection law.

Who We Are

Pharmacy Weight Loss Kirkbymoorside is a GPhC-registered online pharmacy weight loss clinic serving patients in Kirkbymoorside and across the UK. As a data controller, we are responsible for the personal information you share with us when using our services.

Data We Collect

When you use our services, we may collect the following categories of information:

• Identity data: full name, date of birth, gender
• Contact data: email address, phone number, postal address
• Health data: medical history, current medications, weight, BMI, and other information relevant to your treatment
• Payment data: billing details processed securely through our payment provider
• Technical data: IP address, browser type, and device information collected automatically when you visit our website

Health data is classified as special category data and is handled with the highest level of care and confidentiality.

How We Use Your Data

We use your personal information for the following purposes:

• To assess your suitability for weight loss treatment and provide pharmacy services
• To enable our pharmacist to review and approve your consultation before dispensing medication
• To process your orders and arrange delivery — orders are typically dispatched within 1 working day once approved by our pharmacist
• To communicate with you regarding your treatment, order status, or follow-up care
• To meet our legal and regulatory obligations as a GPhC-registered pharmacy
• To maintain accurate patient records in line with pharmacy practice standards

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the provision of healthcare services. Processing of health data is carried out for the purposes of preventive medicine and the provision of healthcare treatment.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to function, as well as analytical cookies to monitor site performance. You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following circumstances:

• Delivery partners: your name and address are shared with our courier service solely for the purpose of delivering your medication
• Payment processors: payment information is handled by our secure third-party payment provider and is not stored directly by us
• Healthcare professionals: where clinically necessary and with your knowledge, we may liaise with other healthcare providers involved in your care
• Regulatory authorities: we may be required to disclose information to the GPhC, MHRA, or other regulatory bodies where required by law

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

How Long We Keep Your Data

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. Payment data is kept only as long as necessary for accounting and legal purposes. You may request details of our full retention schedule by contacting us directly.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain compliance with current security standards.

Your Privacy Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete your data where it is no longer necessary. You may also request that we restrict or stop processing your data in certain circumstances, and you have the right to receive your data in a portable format where applicable. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please get in touch:

Pharmacy Weight Loss Kirkbymoorside
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.